Do any of your competitors offer DTG?

Almost all of our competition does NOT offer DTG because it’s an extremely expensive machine to purchase and then it’s also a very expensive machine to print with and operate. We at InstaCustoms have 4 DTG machines so we are able to print small items for all types of orders, big or small.

A few of your competitors that do offer DTG (Direct to Garment) printing only offer it as long as they print on white fabrics. Why?

They only offer it on white because in order to print on darker fabrics, it costs 3 to 4 times more per print. We at InstaCustoms do not care on what colour fabric you want to print on- we can do it.

What type of printing methods or printing materials do your competitors use?

Most of our competition does NOT offer DTG (Direct to Garment) printing. They are therefore forced to use what’s called “Transfer Paper”. This method is so horrible that quite honestly, it’s not worth paying even $1 for. It’s so bad that you’ll end up with this plastic paper that’s pressed onto your shirt. The shirt will feel like you have this giant garbage bag on it. It will look and feel like garbage. After the first wash it will start to fade and crack. It’s so bad that these merchants should be embarrassed selling it. It’s by far the worst printing method. It’s not even worth getting the shirts for free so PLEASE being careful. We at InstaCustoms would prefer to close our business than to sell that garbage. Only accept DTG and nothing less

Are your prices only for 1 colour designs?

No! You can print 1 or 100 colours, and it will always be the same price. Unlike our competitors, we dot not charge a set up fee for printing!

I was quoted a lower price somewhere else. Why?

It's all about the quality we offer and the speed of our service.
We only use the highest quality available for our products. Our printing materials are imported directly from Germany. Our Turbo vinyl doesn't crack, is thinner, stretchier and way, way more comfortable than traditional vinyl and, above all, will never crack or peel off. Other printing companies use vinyl from China, which is cheap, it cracks, it's very thick (a feel of plastic on the shirt) and never long lasting. In choosing InstaCustoms, you choose quality, speed and fantastic service!

Is InstaCustoms responsible for any shipping delays?

While we strive to offer the FASTEST and BEST service in the industry, InstaCustoms and InstaCustomsWOW are not, under any circumstances, responsible for any and all delays once the package has shipped. InstaCustoms and InstaCustomsWOW does not accept any responsability with shipping if there are any delays.

Why are you able to produce my order so fast?

Because we start the order the second you click BUY NOW! We also have state of the art machines that are able to produce your order so much quicker than any other place on the market, and we have quite a lot of them! Combined with our amazing staff, it's a recipe for top quality printing made with care.

We work with local courriers, Purolator and on some occasions, FedEx. We may deliver with another company if needed. We always choose the fastest option for you!

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