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What is Combine & Save Bulk Pricing?
At InstaCustoms we believe that the more you purchase the better the price should be. This is why we have 7 price categories. 1-5 total items, 6-10 total items, 11-25 total items, 26-50 total items, and finally 51 plus items. So basically when you purchase your items you can combine the total amount of items and then whatever that number is then all your items will fall into that same category.
Can you give me an example?
Alright say you want to buy 2 t-shirts, 2 hoodies, and 2 coffee mugs. 2 plus 2 plus 2= 6 items…..so this means that all those items will fall into the 6-10 price category because we combined all the items and they added up to 6….so by combining all your items they are all charged in the 6-10 category. We are the ONLY place that offers this Combine and Save pricing system.
What if I have different items? Does it still apply?
Absolutely!! You can have 100 different designs and 100 different items and 100 different sizes and colors…..I don’t care…..as long as the order is placed at the same time. We will combine all the items regardless of how different they all are. We don’t care if all the items are different. Most other places force you to use only 1 design in order to get a better price. We are the ONLY place that offers this Combine and Save pricing system.
Can I combine different colours?
Absolutely!! You can have 100 different colours, sizes, items, designs …..I don’t care…..as long as the order is placed at the same time. We will combine all the items regardless of how different they all are. We don’t care if all the items are different. Most other places don’t do this. We are the ONLY place that offers this Combine and Save pricing system.
Can I combine different designs?
Absolutely! You can have 100 different colours, sizes, items, designs... We don’t care! As long as the order is placed at the same time. We will combine all the items regardless of how different they all are. We don’t care if all the items are different. Most other places don’t do this. We are the ONLY place that offers this Combine and Save pricing system.
Can I combine different sizes?
Absolutely! You can have 100 different colours, sizes, items, designs... We don’t care! As long as the order is placed at the same time. We will combine all the items regardless of how different they all are. We don’t care if all the items are different. Most other places don’t do this. We are the ONLY place that offers this Combine and Save pricing system.
Do any of your competitors offer this?
We are the ONLY place that understands that most clients do NOT want to order the same exact item with the same design in order to get a better price. We understand that the client wants a better price and they want to combine and save their order. We are the ONLY place that offers this Combine and Save pricing system.
What are the different printing options when you want to print on clothing?
The 5 types of printing options available on the market are Direct to Garment (DTG), Vinyl, Silk Screening, Sublimation and Transfer Paper.
What are the best printing options listed from best to worse?
So I’ll list them from best to worst, #1 is DTG Direct to Garment which is the BEST, #2 is Silk Screening, #3 Vinyl, #4 Sublimation, #5 (which is utter garbage) is called Transfer Paper.
How do I know which option to choose?
Well here at InstaCustoms will always help you make the right choice depending on what you're looking for. One thing is for sure we will NEVER offer to use Transfer paper even if you beg us. That garbage should be illegal.
Which of these printing options do you offer at InstaCustoms?
At InstaCutoms we offer 3 printing options: DTG Direct to Garment, Embroidery and German Turbo Vinyl. We only offer the best quality. We will NEVER compromise our quality like most other places do.
I got a printed shirt somewhere else, how do I know what type of printing I got?
Unfortunately you most likely got Transfer Paper or Chinese vinyl which are used by approx 90% of printing shops. These places use these methods because they are approx half the price to use. These other places just don’t care about quality or the client. It’s actually very upsetting to me when I see clients that come into the shop and I see the quality they got somewhere else.
DTG - What Is Direct to Garment (DTG)?
DTG stands for Direct to Garment. It’s simply the best. It’s a type of printing method that directly prints special ink directly into your garment. You are left with an amazing breathable designed shirt that will last forever.
DTG - Are there limits to how many colours DTG can print?
Unlimited colours, unlimited possibilities. It’s crazy good. Not many shops offer DTG out there because it’s an extremely expensive machine to purchase and maintain. A DTG shirt costs approx 4 times more to print than let’s says Silk Screening, and especially that garbage transfer paper that most places use.
DTG - Is DTG the best type of printing option available?
Yes without a doubt it’s the best but it’s not enough to have the DTG machine. The person using the DTG machine needs to know how to operate it. Just because a place has a DTG machine doesn’t mean they are using it right. We’ve become experts over the past few years. I can say without a doubt that we are the best.
DTG - What types of designs can I print with DTG?
You could literary print whatever your heart desires, whether it’s a picture, logo or personal design with unlimited possibilities. It’s an incredible type of printing method.
DTG - What type of fabrics can be printed on with DTG?
DTG is best used with 100% cotton, or at least 50% cotton? The more cotton the better.
DTG - Can you print any design using DTG?
Yes you print any design with DTG. It’s just like printing a picture on a paper with your home printer. There are no limitations.
DTG - If I was to order another image or design from somewhere else do you think they would use DTG as a printing option?
Unfortunately no. You will most likely get the garbage transfer paper or cheap Chinese vinyl. Most places don’t care about quality or service like we do. They have no shame.
DTG - How long does a DTG shirt last?
A DTG shirt could last up to 200 washes and should keep its vibrant colours. It’s amazing how good Direct to Garment is.
VINYL - What is Vinyl?
It’s a sheet of colored plastic rubber material that is heat pressed onto your clothing.
VINYL - What would you rate Chinese vinyl, Easy Weed and Turbo Vinyl out of 10 ?
Chinese Vinyl is absolute garbage so it’s a 1 out of 10. I wish I could give it a zero. Easy Weed Italian Vinyl is not very good so it’s a 3 out of 10. Top Turbo Vinyl which as we’ve discussed, is the uncontested best. It’s a perfect 10 out of 10.
VINYL - How long does Vinyl last?
Chinese and Italian don’t last very long but Top Turbo Vinyl last for up to 150 washes.
VINYL - So the only vinyl you use at InstaCustoms is Turbo Vinyl?
Here at InstaCustoms we only offer the best that's why we only carry Top Turbo Vinyl. I would prefer to close my business than to start selling the other crap everybody else sells.
VINYL - What are the colors of TURBO VINYL available at InstaCustoms ?
We have a lot of colors. Please see the video!
TRANSFERT PAPER - What Is Transfer Paper?
Transfer paper is absolute trash. It’s actually worse than trash. Even if someone was to offer you the shirt for free you shouldn’t take it. Actually NOT even if they PAY YOU!! It’s a method of printing which is the least durable on the market. Transfer paper is just that….it’s a paper that is transferred onto your shirt!! Yes it’s a paper. 90% of printing shops use transfer paper.
TRANSFERT PAPER - How long does a Transfer Paper shirt last?
After about 2 to 3 washes then the print will be completely start to crack, fade and not be presentable. This method of printing won’t do justice to your original design. It won’t keep the same color as the original design because the ink will transform with the heat. That’s why we strongly suggest you do not go with that kind of printing method for your designs.
TRANSFERT PAPER - How does Transfer Paper feel on the shirt?
It feels like you’re wearing a thick sheet of paper. Can you imagine wearing a sheet of paper on your t-shirt? Can you just imagine having your shirt not being able to breathe? It’ll feel like wearing a plastic bag. Can you imagine on a hot day how this will make it stick against your skin? It looks disgusting, It’s disgusting, It feels disgusting, and it’s disgusting that most places sell this garbage.
Can you compare and tell us what printing is better between DTG and Vinyl? How do you know which to choose?
Our employees here at InstaCustoms will help you make the right decision. There are many variables to take into account. Color, shading, detail, fabric color, fabric type, and the desired expectation into how vibrant you want the colors to be.
Which is better? DTG VS VINYL
As far as comfort DTG is always better, DTG is always the best printing option but it might not mean it’s the best option for you. You need to consider all the variables which we are more than happy to discuss and evaluate with you.
Which lasts longer? DTG vs VINYL
They both last approximately the same.
Can you compare and tell us what printing is better between DTG and Turbo Vinyl? How do you know which to choose?
Our employees here at InstaCustoms will help you make the right decision. There are many variables to take into account. Color, shading, detail, fabric color, fabric type, and the desired expectation into how vibrant you want the colors to be.
Which is better? DTG VS GERMAN TURBO VINYL
As far as comfort DTG is always better, DTG is always the best printing option but it might not mean it’s the best option for you. You need to consider all the variables which we are more than happy to discuss and evaluate with you.
Which lasts longer? DTG VS GERMAN TURBO VINYL
They both last approximately the same.
Can you compare and tell us what printing is better between DTG and Transfer Paper? Which is better?
DTG is the best and is classified as the best printing method in the Market! The colours are identical to the original image and you won’t have the plastic feel on the shirt that transfers paper does because of the ink sets directly inside the shirt. DTG allows it to breathe and prevent the design to crack, peel off or fade with time. DTG surpasses transfer paper with its quality, offering you only satisfying results and reliable durability.
What is the difference? DTG VS TRANSFERT PAPER
DTG feels and looks amazing in the meantime transfer paper literally feels like having a sheet of paper on your shirt so looks and feels awful.
Which will last longer? DTG VS TRANSFERT PAPER
Transfer paper is a method of printing that doesn’t allow the shirt to breathe. It will leave you with an unpleasant plastic feeling that is not comfortable. This print also degrades with only one wash! After about 1 wash, the print will crack, fade and not be presentable. This method of printing won’t do justice to your original design. It won’t keep the same color as the original design because they will transform with the heat. That’s why we strongly suggest you do not go with that kind of printing method for your designs.
Can you compare and tell us what printing is better between German Turbo Vinyl and Chinese Vinyl? Which is better?
At InstaCustoms, quality is at the heart of our values! That’s why we only offer the best quality printing! That is why we only offer Top Turbo Vinyl when we need to use vinyl. Don’t confuse Top Turbo Vinyl with the standard Chinese Vinyl offered by our competitors!
What is the difference? GERMAN TURBO VS CHINESE TRANSFER PAPER
Top Turbo Vinyl is a thin and stretchy so it feels amazing, and looks amazing. Chinese vinyl thick and looks cheap. Most importantly it’ll start to crack and peel after only a few washes.
Which lasts longer? GERMAN TURBO VS CHINESE TRANSFER PAPER
Chinese vinyl isn’t a durable quality. It already starts cracking, fading and losing its color after one wash and it will only get worse as you wash your item. This low-end vinyl will give you a plastic-like texture on your shirt and won’t allow the fabric to breathe because the print is thick and doesn’t adhere as much to the shirt. The colours won’t pop and will look cheap, leaving you with a disappointing result. Happily, for you, we offer the German Turbo vinyl! Contrary to the Chinese vinyl, this one resists hundreds of washes and won’t lose its color, won’t detach itself from the shirt with time and won’t crack! Its durability is beyond compare! It won’t give you that uncomfortable plastic feeling on the shirt and will allow the fabric to breathe. With Top Turbo Vinyl, your design will have vibrant colours and won’t have that cheap look that Chinese vinyl offers you.
Do you offer Free Shipping anywhere in Canada ?
Yes all orders are shipped for FREE everywhere in Canada for orders above $100.
In how many days will my order arrive?
Complete your order online and receive it in the following 1 to 4 business days depending on your location. Some products may take 4-9 business days to be delivered as those products are not carried in-store and must be ordered, thus taking a little more time.
Do you ship to the United States?
Yes we can ship to the United States with Federal Express and UPS. Shipping at your expense.
Can I come and pick-up my order from the store?
Yes you can come to the store during business hours for pickups. Once the order is ready you get a text or email telling you that the order is ready. We are open 7 days per week so no stress.
How long will it take for my order to be ready for pick up?
We offer you the most efficient and fast service of printing in the market. Show up in-store with your design and leave within 15 to 20 mins! If it’s an order of 5 items or more, we’ll do our best to have it ready within a few hours. Some products may take 4-9 business days to be printed as those products are not carried in-store and must be ordered, thus taking a little more time.
Where do I pick up from?
1461 Stanley St in downtown Montreal. Peel Metro!
Are there any exceptions to what I could bring?
To have the best possible result it is important that your item is 100% cotton. Other fabrics won’t give you the same result in printing and you might be disappointed. We can’t guarantee that the end product will be good or durable if you don’t choose something that is 100% cotton. You can always bring your item in-store and evaluate it by one of our printing experts.
Do You Offer Emergency Rush Service?
Yes we do. This is our specialty. We will do everything in our power to prepare your order before your due date. We are very fast. We are the fastest..
What do you charge for Rush Service?
Unlike our competitors, we do NOT ask for an extra fee to complete rush service no matter how big or small your order is. We treat all orders equally. No other place does this. Most places charge hidden fees and give false promises for rush service. For more information take a look at our production time grid on all the pages of our website.
What extra fees do competitors charge for rush service?
Most places charge up to 50% extra for what they consider rush service which to them is 7-14 days. That is ridiculous. Don’t be fooled.
How long will it take for me to get my order?
We get started on your orders right away. We don’t waste time. If you live in our area you could pick it up within a few hours. Our production time is very quick. We offer you the most efficient and fast service in the market. Show up in-store with your design and leave within 15 to 20 mins! If it’s an order of 5 items or more, we’ll do our best to do it as fast as possible. For bigger orders, we guarantee that your order will be ready within 1 or 3 days!
How much faster are you compared to competitors?
Much faster we are the quickest in the market. We offer you the most efficient and fast service of printing in the market. Show up in-store with your design and leave within 15 to 20 mins! If it’s an order of 5 items or more, we’ll do our best to do it during the day. For bigger orders, we guarantee that your order will be ready within 1 or 3 days!
How long does it take to make a DTG shirt?
Approximately 10 minutes for a white shirt and approximately 15 minutes for a dark shirt.
How long does it take to make a Vinyl shirt?
Approximately 15 minutes.
Do You Guys Offer Ready Made Designs or Clip Arts?
We have the biggest selection of prepared Clip Arts in dozens of categories for all type of themes. We have over 4000 designs and clip arts. The most by far in the business. It’s actually incredible.
What is Clip art?
Want to make a custom shirt but you don’t know what you want exactly? Well, Clip Art is for you. They are pre-made designs ready to be printed right away. You’ll find anything you want for whatever special occasion you can think of.
Are there different categories?
There are 4000 designs to choose from and in many different categories! Choose from all possible options we have!
What can I use clip art for?
Clip Art is great for holidays, birthdays, Bachelor and Bachelorette parties, religious holidays, etc… it’s great for any event or if you want to just surprise someone special.
Where can I access the Clip art?
You can view them on our website or come in the store. Clip Art is fast and easy.
What are the best type of files I should bring in to get the quickest service?
We accept most format files at InstaCustoms to make your life easier! Here are a few of these extensions explained to allow you to choose the one that suits you the most and that will maximize the rendering of your file!
What is a PNG ?
The .png file is used for its transparent backgrounds and because it is easy to use for the web.
What's a JPEG?
The .jpg is a similar format to the .png but it doesn’t support a transparent background. It will immediately put a white background.
What's .AI ?
The .ai format comes directly from the illustrator software which is a file format developed by Adobe to represent vectorial drawing.
What's .PSD ?
The .psd format comes directly from the photoshop software.
What's .EPS?
The .eps format is a file used to transfer an image of vector illustration from software to software and adapts to all sizes.
What's a .PDF?
The .pdf file is a universal format that keeps all fonts, images, layout and graphics in the source document, whatever software used. That really facilitates the touch-ups to your design on our side!
What can I upload on your website ?
Online, we only accept PNG, JPEG and GIF files.
How do I check which format my files are?
You can know by the extension in the file name so example "picture.png" so it's a png.
How can I change my file format to be ready for printing?
To change it, you need to use a graphic design tool or software and export it in the file type you want. If you do not know how to do that we can certainly help.
Do you accept trademark logos?
No we do not. If you upload a trademarked file, you accept all responsibility.
Do you guys always have everything in stock?
Yes we always have our huge variety of clothing available in all sizes so we could always be ready to start any size order. Please note that a few products may take 4-9 business days to be delivered as those products are not carried in-store and must be ordered, thus taking a little more time.
Do the competitors have a similar variety of colours and sizes as you guys?
No other printing company has the wide variety or inventory as we do.
What type of services do you offer in-store?
In-store we offer top of the line DTG printing and Turbo Vinyl printing. We also offer Mug printing.
What if I don't like any of the items you sell online? Can I bring my own items?
Absolutely you could bring your own items but we will need to evaluate your items because there are many different variables to consider.
What type of stuff can I bring?
To have the best possible result it is important that your item is 100% cotton. Other fabrics won’t give you the same result in printing and you might be disappointed. We can’t guarantee that the end product will be good or durable if you don’t choose something that is 100% cotton. You can always bring your item in-store and evaluate it by one of our printing experts.
Are there any exceptions to what I could bring?
Be careful with items that contain plastic or zippers. We use very hot presses that are 400 degrees to prepare the items. Consequently, everything that has plastic or zippers risk melting inside and damaging your items.
Will I get the same quality printing on my own items?
Please take note that digital printing does not work with polyester items and items that have pockets. In those cases, we can use turbo vinyl. If you have any questions on which materials are acceptable for printing please call us. We can’t guarantee that the end product will be good or durable if you don’t choose something that is 100% cotton. You can always bring your item in-store and evaluate it by one of our printing experts.
Can I bring my own mugs?
Unfortunately no. The mugs need to be specially coated in order to be printable. This means that you can’t print on a mug you’ll find in your kitchen cupboard or from another store. Our mugs have all been treated with a special coating.
What is your favorite Mug?
My favorite one of all is the Magic Mug! A Magic Mug is a black mug that turns white when you pour a hot liquid inside of it thus making your hidden image magically appear!! This mug makes an excellent surprise or a very nice gift idea! We are one of the very few printing companies that offer this Magic Mug!
Is the Magic Mug dishwasher safe?
Unfortunately no. If you want to maintain the “magic effect” you should wash it by hand but the mug will still be useful even without the magic effect.
Can you talk to me about the difference between the T-SHIRTS you offer?
Gildan T-shirts vs. American Apparel? Unisex T-shirts vs. Female T-shirt? Gildan unisex T-Shirts vs. Gildan unisex kids? Please see the video aside!
How many colours Aprons do you always carry in stock?
We have 7 colours!
Can you describe what kind of apron you have and how many pockets?
Full length with 3 pockets.
Are the Apron good quality?
Amazing quality. 55/45 Cotton/Polyester.
How many colours Hats do you always carry in stock?
We have 22 colours available!
How many sizes?
It’s all one size because all the hats are adjustable with an adjustable cloth strap closure.
Are they good quality hats?
Yes, 100% Bio-Washed Cotton.
What's you opening hours?
7 days a week. Monday to Friday 9h-19h. Saturday 10h to 18h and Sunday 11h to 18h.
What type of clients do you have?
All type! People who wants to buy a gift, online buyers and corporate companies!
Where are you located?
We are located Downtown Montreal, 1461 Stanley Street inside the Peel Metro.
Do you always have employees on the spot to help clients?
Yes we are always ready and always have employees here to help in person or by phone during our opening hours.
Get To Know InstaCustoms
At InstaCustoms, we’re about more than shirts. We’re about you and everything you love. The passion you share with your group, club, or team; the excitement you have for your event or cause; and the drive that makes your business stand out from the rest. We believe that custom t-shirts do more than just make you look good - they help you feel good and inspire you to do good as well. We’re passionate about custom gear, but what we love even more is helping you bring what you love to life. So let’s create something together.
The InstaCustoms Difference
Your order is one of a kind, and we want to make it shine as bright as your big idea. That’s why we work so well together. InstaCustoms is the only place you’ll find the design resources you need with real people excited to back you up every step of the way.
The InstaCustoms Design Studio
Bringing your idea to life is fun and easy with our Design Studio. Not an artist? Not a problem. The Design Studio gives you free access to our huge library of fonts and over 2,000 Clip Arts. We have everything we need to help you make a one-of-a-kind design. Start creating from scratch, or upload your own artwork, photo, or logo to begin your design. Need a little advice or a second pair of eyes? Our InstaCustoms team is on hand and excited to share their skills. Just give us a call or shoot us an email - we love creating with you.
We Make You Look Great!
Ready for your group to stand out in style? An entire team of expert artists is ready to make that happen every time you order with InstaCustoms. Our team reviews every order and every design for sizing, contrast, and layering issues, and if your uploaded design doesn’t look exactly the way you want, we can help you ensure perfect printing. We will do whatever it takes to make sure the design in the box matches the design in your head (or better). Real People, Real Service At InstaCustoms, we love people. That's why we have an entire team of people who love talking to you about t-shirts. After all, there’s no better way to review your order, adjust your design, address every detail and make sure you and your group will look great. We know our products inside and out and can answer any question or concern you might have. Our service reps are here 7 days a week. Seriously, try us. 514-507-3486. Rather email? That works too! No matter how you reach us, we're always excited to talk about your order!
Real People, Real Service!
At InstaCustoms, we love people. That's why we have an entire team of people who love talking to you about t-shirts. After all, there’s no better way to review your order, adjust your design, address every detail and make sure you and your group will look great. We know our products inside and out and can answer any question or concern you might have. Our service reps are here 7 days a week. Seriously, try us. 514-507-3486. Rather email? That works too! No matter how you reach us, we're always excited to talk about your order!
Quality In Order
Quality ideas deserve quality products. That’s why our full selection of custom apparel is designed to be worn and shown off over and over again. When it comes to t-shirts, we’ve got your back... and front. Short sleeves, long sleeves, hoodies, tank tops, - with size ranging from kids to 5XL. No matter how you share your design, our quality products make every idea timeless.
Guaranteed to be Great
When it comes to custom products, details are key. We guarantee high-quality products and designs that match the ideas in your head, delivered when you need them.
Free Shipping, On-Time Delivery
We’re as excited as you are to get your amazing order into your hands. That’s why we offer free standard ground shipping within Canada on orders over $100. In a rush? Ordering last minute? No problem
What's your rating on Google?
We are rated 4.9 Stars on Google with thousands of reviews. We guarantee your satisfaction. You can't find a better place to print your designs!
What are the competitor’s ratings?
Our Competitors have a fraction of our reviews and rating. Usually they are all around 3-stars. They also have just a handful reviews so you need to be very careful.
Why do InstaCustoms have such great reviews?
We have the best reviews because we offer the best quality printing and products with the best customer service. We treat all orders as if it were our own personal order. We treat every order as if it’s our order. To make a long story short we treat every customer the exact same way we would want to be treated ourselves
Can you tell me a little about the InstaCustoms Team and the InstaCustoms Philosophy?
It’s simple: Quality, Service, Speed, Selection, Honesty, Transparency, Professionalism, E-Commerce, Accessibility, and our Store Hours. We treat every order as if the order was intended for us. We care.
How quick is the service?
We are the fastest in the industry.
Are the employees trained to do everything?
All our employees are trained to operate every machine and are able to educate the clients on what printing choices to make. Our employees are professionals.
What are the team values?
It’s simple: Quality, Service, Speed, Selection, Honesty, Transparency, and Professionalism. We have very high standards because we treat every order as if the order was intended for us. We care.
Will the employees educate clients and help them make the best printing choice?
All our employees are trained to operate all the necessary machinery and are willing to honestly answer the client’s questions and are ready to offer the best advice. We take care of your order as if it was for our own loved ones.
Do you guys display everything that is offered?
We offer the largest selection in the industry! We have a very big inventory in-store to meet the demand for small or large orders! Everything you see on the website is also in the store.
Can I be in and out within an hour with a finished product?
We offer you the fastest service in the market. Show up in-store with your design and leave within 15 to 20 mins for 1 item!
How long would it take to complete an order?
If it’s an order of 1 to 4 items we’ll do it on the spot. For 5 items or more we’ll do our best to do it as fast as possible and for much bigger orders, we guarantee that your order will be ready within 1 or 2 days! Some products may take 4-9 business days to be delivered as those products are not carried in-store and must be ordered, thus taking a little more time.
Would I have to order a garment in advance to assure you guys have it in inventory?
We usually always have everything we need to be ready for an order. But if for any reason we’ll order it and it will be available within 1-3 business days. We also have large quantities of the most popular sizes going all the way up to 2XL! We have hundreds of products, t-shirts, hoodies, crew necks, long sleeve t-shirts, aprons, polos, hats, mugs, etc. I’m sure you’ll find what you’re looking for!
Do the Competitors always have a full inventory?
Not usually. This is why they tell you these ridiculous due dates because they carry nothing in stock. It’s a funny way to do business. I’m a firm believer of always having as much as possible in stock.
Do you always have a huge variety of colours?
YES. We have an amazing array of colours and items. The most of anybody.
Do you guys always have all sizes available?
We also have large quantities of the most popular sizes going all the way up to 5XL! We have hundreds of products, t-shirts, hoodies, hats, crew necks, aprons, mugs, polos, etc. I’m sure you’ll find what you’re looking for!
Don’t the competitors also have all these colours and sizes available too?
No other printing company offers a large variety of items like we do. Our competitors are usually unprepared to start a large order and need to order in the clothing before getting started. This is ridiculous